When our job hinges on how well we talk to people, we learn a lot about how to have conversations — and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation:
- Honesty,
- brevity,
- clarity, and a
- healthy amount of listening.
In this insightful talk, she shares ten useful rules for having better conversations. "Go out, talk to people, listen to people," she says. "And, most importantly, be prepared to be amazed."
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